Support
At Bespoke Blooms & Gifts, we truly care about our clients and your experience with us. If you have any feedback or concerns, we encourage you to reach out as early as possible so we can address them promptly.
We take great care to source the freshest seasonal flowers for our weddings and events. If you are not satisfied with the quality of your arrangements, please contact us within 48 hours. We may request photographic evidence to assess the situation.
Our goal is always to resolve issues quickly and ensure your celebration is flawless.
If you would like to provide feedback on your experience to help us improve our services or products, please feel welcome to email support@bespokebloomsandgifts.com to provide your thoughts.
National Emergency or Weather Events
Please be understanding and patient of unforeseen circumstances if these events occur, as they could unexpectedly delay or impact availability of supplies.
We endeavour to do our best in meeting your requests during these times.
Order Cancellations
We appreciate your circumstances may change quickly, which may mean you no longer require your current order, however please be aware that unfortunately we cannot cancel orders which are already with our supplier.
Please see our FAQ page for further information.