Terms and Conditions

We reserve the right to change, modify, add or remove these terms at any time. Please check these terms regularly prior to using out website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, then we will regard that as conclusive evidence of your agreement and acceptance that these terms govern your and Bespoke Blooms and Gifts rights and obligations to each other.

It is an essential pre-condition to you using our website that you agree and accept that Bespoke Blooms and Gifts is not legally responsible for any loss or damage you might suffer related to your use of the website, www.bespokebloomsandgifts.com, whether from errors or from omissions in our documents or information, any goods, or services we may offer or from any other use of the website.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for such inaccuracies or errors to the fullest extent permitted by law.

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Bespoke Blooms and Gifts liability for any breach of a term of this agreement is limited to: the supplying of the good or services to you agin; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. You must be over 18 years of age to use this website to purchase any alcohol products.

We require acceptance of all corporate  and Community quotes no later than 14 days prior to your event. This ensures efficient staff scheduling and stock ordering processes are maintained. Cancellation of any corporate event more than 14 days prior to the event date may qualify for a refund on those items which have not been purchased or paid for by us at that time (this does not include the 25% non-refundable deposit)

Please note some floral varieties do require 2 or more weeks in advance ordering from suppliers and/or growers. All quotes produced by Bespoke Blooms and Gifts are valid for thirty (30) days. Full payment for corporate events are required 14 days prior to the event date. Events are confirmed upon receiving of payment, unless otherwise specified by Bespoke Blooms and Gifts Events Management Executive Officer.

All props provided by Bespoke Blooms and Gifts are the property of Bespoke Blooms and Gifts and are provided on a hire only basis, unless purchased by the client. Bespoke Blooms and Gifts will collect all hired items, unless otherwise specified by Bespoke Blooms and Gifts Events Management Team. If props are to be returned by client, this must occur within one (1) week of event date. If hired items are damaged by the client or guests this will incur additional fees to the value of the prop. If collection of hired items occur outside of standard business hours, an additional charge will be applied. Bespoke Blooms and Gifts reserves the right to photograph all arrangements upon installation for promotional material use.

All quotations and proposals by Bespoke Blooms and Gifts are valid for thirty (30) days. All weddings require a 25% non-refundable deposit upon confirmation and the return of a signed Terms and Conditions agreement document. Full final balance is due 21 days before the wedding date. If collection of hired items occur outside of business hours, an additional charge will be incurred.

Bespoke Blooms and Gifts reserves the right to photograph all arrangements upon installation for promotional material use. Cancellations made within 21 days of wedding days will result in loss of the complete payable amount. All propsor hired items provided by Bespoke Blooms and Gifts are the property of Bespoke Blooms and Gifts and are provided on a hire only basis, unless purchased by the client. Bespoke Blooms and Gifts collects all props and hired items unless specified by Bespoke Blooms and Gifts Event Managment Team. If props are to be returned by client, this must occur within one (1) week of wedding date.

Bespoke Blooms and Gifts may from time to time include on its websites and social media accounts links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Bespoke

Blooms and Gifts and the owners of thise websites. Bespoke Blooms and Gifts takes no responsibility for any of the content found on the linked websites. Bespoke Blooms and Gifts website may contain information provided by third parties for which Bespoke Blooms and Gifts accepts no responsibilty whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take responsibility for any advice received in this regard.

To the fullest extent permitted by law, Bespoke Blooms and Gifts disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Bespoke Blooms and Gifts no warranty that the documents, good aor services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we always endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to the correctness, suitability, accuracy, reliability or otherwise. It is your sole responsibility and not the responsibility of Bespoke Blooms and Gifts to bear any entire costs of servicing, repairs or correction. The applicable law in your State or Territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

This website contains material which is owned by or liscensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Bespoke Blooms and Gifts expressly reserves all copyright and trademark in its website and in all documents and information on it’s website and reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal an non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not expect with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

These terms and conditions represent the whole agreement between you and Bespoke Blooms and Gifts concerning your use and access to Bespoke Blooms and Gifts website and your use and access to the docuemtns and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are herby expressly excluded.

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceableand part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the ful enforceability and construction of the other clauses of these terms and conditions.

This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and Bespoke Blooms and Gifts that results in litigation then you must submit to the jurisdiction of the courts of Queensland.